Shipping and returns
Standard delivery
Standard delivery is £3 or FREE for orders over £20. Allow 2-3 working days for delivery from dispatch date.
Next Day delivery
Next Day delivery is £4.50 or FREE for orders over £45. Orders are delivered the day following dispatch. Please note that orders need to be received by 13:00 to arrive the following day.
Locations we ship to
Curldrop currently only delivers within Great Britain. We cannot currently ship to Northern Ireland due to the EU's General Product Safety Regulation (GSPR) but we are working on this.
Returns and refunds
Can I return a product?
You have 14 days from receiving your order to request a return, and another 14 days to post the item back to us. Products must be unopened and in their original packaging. Please email us at help@curldrop.co.uk with your order number and tell us which products you would like to return.
We will then email you a postage label with our return address for you to return the products. Please return the products within 14 days of receiving your postage label.
When your products arrive back to us, we will check them and give you a refund if they meet the return requirements.
When will I receive my refund?
Refunds are issued using your original payment method. It can take up to 7 working days for the refund to appear in your bank account.
If you have further questions about Curldrop's shipping and return policies, please contact us using the button below.